Privacy & Data

Privacy matters throughout yourfashion journey.

This Privacy Policy explains how Fashion Try-On AI collects, uses, stores and handles information when you use our website, mobile application and related services.

Effective: August 18, 2026
Fashion Try-On AI by VISHNEXA

Account information

Information used to create, secure and operate your account.

Fashion images

Person, garment and generated images needed to provide AI fashion features.

Payments

Credit purchases and billing information needed to process transactions.

Deletion controls

You can permanently request deletion of your account and associated account data.

About this Privacy Policy

This policy applies to Fashion Try-On AI services operated by VISHNEXA, including our website, mobile application and related account, AI generation, fashion intelligence, storage, payment and support functions.

Section 01

Overview

Fashion Try-On AI provides AI-powered fashion visualization, outfit generation, virtual try-on, fashion intelligence, tailoring and related tools. To provide these services, we need to process certain information about users, their accounts and the content they choose to submit.

We aim to collect and use information only for legitimate product, operational, security, payment, support and legal purposes. The exact information processed depends on which Fashion Try-On AI features you use.

Section 02

Information We Collect

We may collect or process the following categories of information.

  • Account information, such as your name, email address, account identifier and authentication-related information.
  • Information associated with your Fashion Try-On AI profile, settings, preferences and account status.
  • Images and other content you intentionally upload, including person photos, garment photos, fabric or material references and fashion-related images.
  • AI-generated content, including generated outfits, virtual try-on results, previews and other fashion outputs.
  • Fashion workspace data such as history, favorites, collections, wardrobe information, style information, fashion intelligence results, tailoring information and saved CAD-related drafts.
  • Credit-wallet and transaction information, including credit balances, promotional credits, credit-purchase records and payment status.
  • Technical information such as IP address, browser or device information, request metadata, diagnostic information and security-related logs when needed to operate and protect the service.
  • Information you voluntarily provide when contacting support or communicating with us.
Please do not provide passwords, one-time passwords (OTPs), full payment-card details or other authentication secrets when contacting support.

Section 03

Uploaded Images and AI Processing

Fashion Try-On AI requires images or fashion references for many of its core functions. When you choose to upload an image, we process that content to provide the feature you requested.

Depending on the feature, uploaded or generated content may be sent to AI generation or processing providers that help create outfit images, virtual try-on results or other AI-powered fashion outputs.

  • Person images may be processed to create virtual try-on visualizations.
  • Garment, fabric or material images may be processed to generate or visualize fashion designs.
  • Generated fashion images may be stored so you can view history, collections, favorites or related Fashion Try-On AI features.
  • Some AI features may process generated images again to provide fashion analysis, recommendations, tailoring or production-oriented information.
You should upload only images and content that you own, are authorized to use, or otherwise have permission to submit to the service.

Section 04

How We Use Information

We may use information collected through Fashion Try-On AI to:

  • Create and maintain your Fashion Try-On AI account.
  • Authenticate users and maintain secure sessions.
  • Provide AI outfit generation and virtual try-on functionality.
  • Provide Outfit AI Dashboard, fashion intelligence, styling, tailoring and production-related tools.
  • Store and display your history, collections, favorites and other account-specific content.
  • Maintain and update your credit balance and process credit usage.
  • Process purchases, prevent duplicate or unauthorized transactions and maintain payment records.
  • Determine the appropriate billing region, currency and payment provider where required.
  • Operate, secure, troubleshoot and improve the reliability of the service.
  • Respond to support requests and other communications.
  • Detect abuse, fraud, security threats or violations of our terms.
  • Comply with legal obligations and enforce our agreements.

Section 05

Payments, Credits and Billing Region

Fashion Try-On AI uses a credit-based purchase system. When you purchase credits, payment processing is handled through third-party payment providers.

Customers in India may be directed to Razorpay, while eligible customers outside India may be directed to an international payment provider such as Creem, depending on the billing configuration available to their account.

We may process or retain information such as payment provider references, order identifiers, amounts, currencies, payment status and credit-allocation records. Your payment provider may separately collect payment details under its own privacy policy and terms.

Fashion Try-On AI may also determine and retain a billing country, currency or payment provider for an account to provide consistent regional billing and help protect the payment system against misuse.

Fashion Try-On AI does not need your full card number or card security code to maintain your AI credit balance. Sensitive payment credentials are handled by the applicable payment provider.

Section 06

Cookies and Authentication

The Fashion Try-On AI website may use cookies or similar browser mechanisms that are necessary for authentication, security and operation of the service.

For web authentication, a protected refresh-token session may be maintained using a Secure and HttpOnly cookie. Because HttpOnly cookies cannot normally be read directly by website JavaScript, this helps reduce exposure of long-lived authentication credentials in the browser.

The website may also use local browser state or short-lived in-memory data necessary to operate the authenticated application experience.

Section 07

Third-Party Service Providers

Fashion Try-On AI relies on service providers to operate parts of the platform. Depending on the feature and deployment configuration, these may include providers for:

  • Cloud infrastructure and application hosting.
  • Database infrastructure.
  • Image storage and delivery.
  • AI image generation and AI processing.
  • Payment processing.
  • Transactional email delivery.
  • Security, diagnostics or related infrastructure services.

Current infrastructure may include services such as Vercel, Render, Neon, Cloudinary, AI processing providers, Razorpay, Creem and email-delivery providers where applicable.

These providers may process information on our behalf or independently as necessary to provide their services, subject to their own terms, privacy policies and applicable contractual arrangements.

Section 08

Data Storage and Retention

We retain information for as long as reasonably necessary to provide Fashion Try-On AI, maintain your account, preserve features you choose to use, secure the service, maintain transaction or audit records, resolve disputes and satisfy applicable legal or operational requirements.

Different categories of data may be retained for different periods. For example, account-owned generated content may remain available while the associated account or saved history exists, whereas certain limited security, payment, audit or legal records may need to be kept for longer where appropriate.

We aim not to retain personal information longer than reasonably necessary for the purposes for which it is processed.

Section 09

Account Deletion

Fashion Try-On AI provides an account-deletion process for authenticated users. Account deletion is permanent and cannot be undone.

When a deletion request is successfully completed, we delete the user account and associated user-owned application records covered by the deletion process, including relevant authentication sessions, history, collections, favorites, credits and other account-specific Fashion Try-On AI data.

We also attempt to remove user-owned images from our managed image-storage provider where those assets are covered by the account-deletion process.

Some limited information may remain where reasonably necessary for security, fraud prevention, audit, legal compliance, dispute resolution or to maintain a record that a deletion operation occurred. Such records should contain only the information reasonably necessary for those purposes.

Account deletion is permanent

Remaining credits and deleted account data cannot be restored after deletion has successfully completed.

Section 10

Security

We use technical and organizational safeguards intended to protect the information handled by Fashion Try-On AI against unauthorized access, disclosure, alteration or destruction.

  • Authenticated API access for protected account functionality.
  • Protected password handling through established authentication mechanisms.
  • Secure browser-session mechanisms for web authentication.
  • Encrypted network connections where supported and required.
  • Access controls and application-level authorization.
  • Operational logging and security-related monitoring where appropriate.

No internet-connected service or storage system can guarantee absolute security. Users are also responsible for protecting their login credentials and for notifying us if they believe their account has been compromised.

Section 11

International Data Processing

Fashion Try-On AI uses cloud and technology service providers that may operate infrastructure in countries different from the country where you live. As a result, information may be processed or stored across borders where necessary to provide the service.

Where applicable, we seek to use service providers and safeguards appropriate to the nature of the information and the services being provided.

Section 12

Your Privacy Rights

Depending on where you live and the laws that apply, you may have rights relating to your personal information. These may include rights to request:

  • Information about how your personal information is processed.
  • Access to certain personal information associated with you.
  • Correction of inaccurate or incomplete personal information.
  • Deletion of eligible personal information.
  • Restriction of certain processing in circumstances provided by applicable law.
  • A portable copy of certain information where applicable.
  • Objection to certain processing where applicable.

These rights are not absolute and may differ by jurisdiction. We may need to verify your identity before completing certain privacy requests.

To submit a privacy-related request, contact us using the information provided at the end of this policy.

Section 13

Children's Privacy

Fashion Try-On AI is not intended to be used in violation of applicable age, parental-consent or children's privacy requirements.

If you are a parent or guardian and believe a child has provided personal information to Fashion Try-On AI in circumstances that should not have occurred, please contact us so the matter can be reviewed.

Section 14

Changes to This Privacy Policy

We may update this Privacy Policy when Fashion Try-On AI changes, when our data practices change, when service providers change or when legal or regulatory requirements make an update appropriate.

When we make changes, we may update the effective date shown at the top of this page. Where required or appropriate, we may also provide additional notice of material changes.

We encourage users to review this page periodically so they remain informed about how information is handled.

Section 15

Contact Us

If you have questions, concerns or requests relating to this Privacy Policy or your personal information, contact Fashion Try-On AI through VISHNEXA.

Email

hello@vishnexa.com

Operator

VISHNEXA ยท India

Privacy at Fashion Try-On AI

Questions are welcome.

If anything in this policy is unclear or you have a question about how your account or content is handled, contact us through the Fashion Try-On AI support page.