Account information
Information used to create, secure and operate your account.
This Privacy Policy explains how Fashion Try-On AI collects, uses, stores and handles information when you use our website, mobile application and related services.
Information used to create, secure and operate your account.
Person, garment and generated images needed to provide AI fashion features.
Credit purchases and billing information needed to process transactions.
You can permanently request deletion of your account and associated account data.
This policy applies to Fashion Try-On AI services operated by VISHNEXA, including our website, mobile application and related account, AI generation, fashion intelligence, storage, payment and support functions.
Section 01
Fashion Try-On AI provides AI-powered fashion visualization, outfit generation, virtual try-on, fashion intelligence, tailoring and related tools. To provide these services, we need to process certain information about users, their accounts and the content they choose to submit.
We aim to collect and use information only for legitimate product, operational, security, payment, support and legal purposes. The exact information processed depends on which Fashion Try-On AI features you use.
Section 02
We may collect or process the following categories of information.
Section 03
Fashion Try-On AI requires images or fashion references for many of its core functions. When you choose to upload an image, we process that content to provide the feature you requested.
Depending on the feature, uploaded or generated content may be sent to AI generation or processing providers that help create outfit images, virtual try-on results or other AI-powered fashion outputs.
Section 04
We may use information collected through Fashion Try-On AI to:
Section 05
Fashion Try-On AI uses a credit-based purchase system. When you purchase credits, payment processing is handled through third-party payment providers.
Customers in India may be directed to Razorpay, while eligible customers outside India may be directed to an international payment provider such as Creem, depending on the billing configuration available to their account.
We may process or retain information such as payment provider references, order identifiers, amounts, currencies, payment status and credit-allocation records. Your payment provider may separately collect payment details under its own privacy policy and terms.
Fashion Try-On AI may also determine and retain a billing country, currency or payment provider for an account to provide consistent regional billing and help protect the payment system against misuse.
Section 07
Fashion Try-On AI relies on service providers to operate parts of the platform. Depending on the feature and deployment configuration, these may include providers for:
Current infrastructure may include services such as Vercel, Render, Neon, Cloudinary, AI processing providers, Razorpay, Creem and email-delivery providers where applicable.
These providers may process information on our behalf or independently as necessary to provide their services, subject to their own terms, privacy policies and applicable contractual arrangements.
Section 08
We retain information for as long as reasonably necessary to provide Fashion Try-On AI, maintain your account, preserve features you choose to use, secure the service, maintain transaction or audit records, resolve disputes and satisfy applicable legal or operational requirements.
Different categories of data may be retained for different periods. For example, account-owned generated content may remain available while the associated account or saved history exists, whereas certain limited security, payment, audit or legal records may need to be kept for longer where appropriate.
We aim not to retain personal information longer than reasonably necessary for the purposes for which it is processed.
Section 09
Fashion Try-On AI provides an account-deletion process for authenticated users. Account deletion is permanent and cannot be undone.
When a deletion request is successfully completed, we delete the user account and associated user-owned application records covered by the deletion process, including relevant authentication sessions, history, collections, favorites, credits and other account-specific Fashion Try-On AI data.
We also attempt to remove user-owned images from our managed image-storage provider where those assets are covered by the account-deletion process.
Some limited information may remain where reasonably necessary for security, fraud prevention, audit, legal compliance, dispute resolution or to maintain a record that a deletion operation occurred. Such records should contain only the information reasonably necessary for those purposes.
Account deletion is permanent
Remaining credits and deleted account data cannot be restored after deletion has successfully completed.
Section 10
We use technical and organizational safeguards intended to protect the information handled by Fashion Try-On AI against unauthorized access, disclosure, alteration or destruction.
No internet-connected service or storage system can guarantee absolute security. Users are also responsible for protecting their login credentials and for notifying us if they believe their account has been compromised.
Section 11
Fashion Try-On AI uses cloud and technology service providers that may operate infrastructure in countries different from the country where you live. As a result, information may be processed or stored across borders where necessary to provide the service.
Where applicable, we seek to use service providers and safeguards appropriate to the nature of the information and the services being provided.
Section 12
Depending on where you live and the laws that apply, you may have rights relating to your personal information. These may include rights to request:
These rights are not absolute and may differ by jurisdiction. We may need to verify your identity before completing certain privacy requests.
To submit a privacy-related request, contact us using the information provided at the end of this policy.
Section 13
Fashion Try-On AI is not intended to be used in violation of applicable age, parental-consent or children's privacy requirements.
If you are a parent or guardian and believe a child has provided personal information to Fashion Try-On AI in circumstances that should not have occurred, please contact us so the matter can be reviewed.
Section 14
We may update this Privacy Policy when Fashion Try-On AI changes, when our data practices change, when service providers change or when legal or regulatory requirements make an update appropriate.
When we make changes, we may update the effective date shown at the top of this page. Where required or appropriate, we may also provide additional notice of material changes.
We encourage users to review this page periodically so they remain informed about how information is handled.
Section 15
If you have questions, concerns or requests relating to this Privacy Policy or your personal information, contact Fashion Try-On AI through VISHNEXA.
hello@vishnexa.com
Operator
VISHNEXA ยท India
Privacy at Fashion Try-On AI
If anything in this policy is unclear or you have a question about how your account or content is handled, contact us through the Fashion Try-On AI support page.